News/Updates — shipping
Delivery delays and an early 'last orders' date
As you're probably aware, deliveries are now very delayed due to the postal strikes. We're still shipping as normal (the next working day after ordering), but UK-addressed post is taking up to 3 weeks to arrive :(
CHANGES TO UK SHIPPING CHARGES
In the last few years we've seen a steady increase in postage prices. Until now we've absorbed these, but we've reached the point where we need to make some changes, as follows:
- Postage and packaging for non-bulky orders with a total greater than £5 are still free, but we've increased the small order change to 70p for orders less than £5.
- Special Delivery has increased to £6.99 for non-bulky orders, and £9.99 for bulky orders.
That's all!
Overseas postage prices have already been adjusted due to COVID-19 related delivery issues, so there are no changes to these at present.
BREXIT: SHIPPING TO NORTHERN IRELAND AND EU DESTINATIONS
As the UK government has been unable to agree a trade deal with the EU within a reasonable time frame before the transition period ends, we're suspending deliveries to Northern Ireland and EU destinations until further notice. Our apologies if this affects you.
If you're wondering why we've had to take this step: To ship orders overseas, businesses need clear information regarding customs requirements and import/export duties. As trade deal negotiations have taken so long, and at the time of writing still not agreed, we don't have this information. If there is no deal we'll probably move to WTO rules. That's...