- Important: Our store is online purchase only. Please do not visit us in person as we will not be able to assist you.
- We cannot be held responsible for delays in delivery caused by external couriers.
- If your country is not listed below, then we do not ship to your country for either logistical or legal reasons.
Shipping timescales - all destinations
Orders should be dispatched the next working day after an order is placed, barring unusual circumstances. When capacity allows, we dispatch orders the same working day; this is more likely to happen for orders placed before 9AM.
IMPORTANT: These timescales EXCLUDE orders which include print-to-order items. These items will take up to five working days to dispatch. If you are ordering other items and need them sooner than this, please order them separately.
UK Delivery Addresses
Countries included: United Kingdom, Jersey, Guernsey.
Postage and packaging for most orders with a total greater than £5 are free. We add a small order charge of 70p for orders less than £5, and a few larger or low-value bulky items have a fixed-rate postage charge of £2.95 per order. Where the charge applies, this is clearly indicated on the product page.
Jersey/Guernsey orders over £135 are subject to GST. You are liable for any import charges or taxes.
Large (30cm sq., A3 mounted and above) print-to-order items have a fixed-rate postage charge of £11.99 per order for any number of print-to-order items. Postage for other items is charged separately.
All orders under £40 are sent via First Class post. All orders over £40 are sent via First Class Recorded Delivery. We may also choose to send orders below £40, at our cost, via Recorded Delivery. If your order was sent via Recorded Delivery you will need to sign for your parcel, or arrange for a neighbour to do so. Once dispatched, your parcel should arrive the next day, although some may arrive the day after. It should take no more than 5 working days for your parcel to arrive, but as Royal Mail does not consider an item of mail to be lost until 15 working days have passed we will not send a replacement order before then.
Royal Mail Special Delivery
With this service, delivery is guaranteed before 9pm on the next working day. Orders must be placed BEFORE 9AM to qualify for next day delivery.
THIS SERVICE HAS BEEN SUSPENDED.
Special Delivery Next Day: £6.99
Special Delivery Bulky Item: £9.99
Worldwide Delivery Addresses
Countries included: Australia, Canada, New Zealand, USA/United States.
COVID-19 UPDATE: We're still unable to ship to Australia.
Postage and packing for orders up to £15.00 costs £4.95 per order, with orders over this value costing £17.95 per order. However, a few larger or low-value bulky items, regardless of total order value, have a postage charge of £20.95 per order. Where the charge applies, this is clearly indicated on the product page.
Unfortunately, due to their size, large (30cm sq., A3 mounted and above) print-to-order items cannot be shipped to your destination.
Orders up to £15.00 are sent via Airmail. All other orders are sent via Airmail, International Signed and/or Tracked. You will need to sign for your parcel, or arrange for a neighbour to do so. Once dispatched, your parcel should arrive within 7 working days. It should take no more than 10 working days for your parcel to arrive, but as we do not consider an item of mail to be lost until 20 working days have passed we will not send a replacement order before then.